Troubleshooting

Alation Cloud Service Applies to Alation Cloud Service instances of Alation

Customer Managed Applies to customer-managed instances of Alation

Configuration Check Failed with an error

Error Code: 5013, Error Message: The connector responded with the following error message: Configuration Cannot be Empty, Action: Contact Alation support for further assistance.

This can happen if any field is left empty on the Connector Settings page. Make sure that none of the required fields are left empty.

Selective Extraction Failed

alation.sdk.core.error.ConnectorException: 404: Resource Not Found. Please check API Endpoint.

This can happen if the user has entered the wrong resource group. Make sure that the details are entered correctly.

Some Parameter Types aren’t Visible in Source Comments

This can happen if unsupported parameter types are used. Only the supported parameter types such as string, int, float, and boolean.

No Columns Inside Activity

This can happen if you use an unsupported Activity type. Make sure that you use only the supported Activity type such as Copy Data, Data Flow, Execute SSIS Package, or Execute Pipeline Activity. Otherwise, only the Activity Type is shown in Table Source Comments.

Cross Lineage is Not Getting Populated After Lineage Extraction

If a cross lineage is not constructed after a successful metadata extraction, execute the Alation Lineage API with correct set of information. For more information, see Create cross-system lineage records.

Temporary Object Appears in Lineage Diagram After Successful Extraction

This can happen if the table in not scanned in the referenced data source. If required, rescan the data source.

For information on general troubleshooting, see Troubleshooting.