Troubleshooting

Customer Managed Applies to customer-managed instances of Alation

Test Connection

If the test connection fails, make sure the JDBC URI and the service account credentials are entered correctly.

Logs to be collected

• Alation Connector Manager logs:

  • Tail:

    docker logs -f agent
    

  • Write to a file:

    docker logs agent >& agent.logs 2>&1
    

• Connector logs:

  • To get the connector ID:

    alation_ypireti list --fields id name
    

  • To tail:

    docker logs tail -100 <connector_id>
    

    OR

    alation_ypireti kratos --subcommand tail <connector_id>
    

  • Write logs to a file:

    docker logs <connector_id> >& <connector_name>.logs 2>&1
    

    OR

    alation_ypireti kratos --subcommand tail <connector_id> > connector.log 2>&1
    

  • Write logs from specific date to a file:

    alation_ypireti kratos --subcommand logs <connector_id> --since 2020-08-15 3  > connector.log 2>&1
    

• Ingestion logs:

  Ingestion logs are available in the celery-default_error.log file.

• OCF.log