Troubleshooting Network Issues

Alation Cloud Service Applies to Alation Cloud Service instances of Alation

Customer Managed Applies to customer-managed instances of Alation

If you are having network issues, here are instructions to send a file with the data.

  1. Open your browser.

  2. Clear your browser cache following the steps in: Clearing Browser Cache and Cookies.

  3. Click the menu icon in the upper right of your browser and go to More Tools > Developer Tools.

    ../../_images/TroubleshootNetwork_Dev_Tools.png

  4. Click the Network tab.

    ../../_images/TroubleshootNetwork_Network_Tab.png

  5. Log into your Alation instance.

  6. Right-click in the table of events shown in the Network tab, and choose Save as HAR with Content:

    ../../_images/TroubleshootNetwork_Save_HAR.png