Update the Agent’s Address Configuration

Alation Cloud Service Applies to Alation Cloud Service instances of Alation

You may need to update the Agent’s address configuration if the Agent is in a disconnected status. This may happen if the Agent was set up incorrectly or if you’re an Alation Cloud Service customer who’s been upgraded to the cloud native architecture (available starting in 2022.4).

To update the Agent’s address configuration:

  1. Look up the Alation Cloud Service connectivity endpoint for your region in the following table.

    Geography

    Location

    Agent Connectivity Endpoint

    Africa, Europe, & Middle East

    Frankfurt

    ocf.euc1.eu.alationcloud.com

    Dublin

    ocf.euw1.eu.alationcloud.com

    Americas

    Montreal

    ocf.cac1.ca.alationcloud.com

    Virginia

    ocf.use1.alationcloud.com

    Oregon

    ocf.usw2.alationcloud.com

    Asia Pacific

    Singapore

    ocf.apse1.ap.alationcloud.com

    Sydney

    ocf.apse2.ap.alationcloud.com

    Tokyo

    ocf.apne1.ap.alationcloud.com

  2. If your organization uses a Web Application Firewall (WAF), inform your firewall admin to allow the Alation Cloud Service connectivity endpoint to pass through.

  3. The Agent configuration file is located on the Agent host machine at /etc/hydra/hydra.toml. Edit the file using your preferred text editor. You may need to use sudo privileges.

  4. In hydra.toml, look for the address line. Replace the address value inside the quotation marks with the Alation Cloud Service connectivity endpoint you obtained earlier. If the address is already correct, you don’t need to do anything else.

  5. Restart the agent by running the following command:

    sudo hydra restart

  6. In Alation, return to the Agents Dashboard and verify that the Agent is now connected to Alation.